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Crosshair Missing

this morning crosshair work fine. now (at night) it missing even reopen the project. Dont say i need to restart the project or make new one.

How does this impact your experience?
Status: In Progress12 comments
  • Andriy Cherniyenko

    Team•

    Jul 26

    Thank you for the screenshots. What Internet browser are you using? Just in case, please clear website cache in your browser and restart it, does it help?

    • tatsutrading

      •

      Jul 26

      Chrome. Doesnt help at all :)

      • Diana Zhoshko

        Team•

        Jul 27

        Hi @tatsutrading ,

        I've forwarded your issue to our development team for review.

        Once I receive an update or solution, I'll be sure to follow up with you promptly.

      • Andriy Cherniyenko

        Team•

        Jul 27

        Please try using FTO under Edge or Safari browser until our developers investigate this issue, I hope this will help. And, if possible, can you please record and send a video of these issues? This will be easier for us to see and replicate them. Thank you.

        • tatsutrading

          •

          Jul 28

          Crosshair Bug

          hopefully this helpful

        • tatsutrading

          •

          Aug 6

          no response?

          • Serhii S.

            Team•

            Aug 8

            Hi @tatsutrading! Sorry for not responding in time.

            Our developers have reproduced the issue and are working on a fix. As soon as we create and test the fix and upload it, we will let you know.

            We appreciate your patience.

      • Diana Zhoshko

        Team•

        Jul 27

        We’ve taken your fix request into work. You can expect it in one of the upcoming releases.