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I use dual layouts with different timeframes; previously, when zooming in or out, only the selected layout was affected, while the other remained unchanged. Now, zooming affects both layouts regardless of which one is selected; this is very annoying, as it leaves one of the time frames distorted.

How does this impact your experience?
Posted by Auris Eder De Abreu Do Rosario ·
Status: In Progress7 comments

Comments7

  • Stanislav Voitsekhovskyi

    Team•

    Aug 23

    Dear @Auris Eder De Abreu Do Rosario,

    This is likely happening because the Data Range and Zoom synchronization options are enabled between your layouts.

    Please open the Layout menu and disable the Data Range and Zoom synchronization options. After that, zooming in or out should affect only the selected layout, while the other layout remains unchanged.

    Please try it and let us know if that resolves the issue.

    • Carl D

      •

      Aug 24

      whats the difference between zoom and data range? when I disable zoom, its still zooming both when I only zoom one chart

      • Stanislav Voitsekhovskyi

        Team•

        Aug 24

        Hi @Carl D,

        The Zoom synchronization keeps the visual scale/zoom level the same between the charts.

        The Data Range synchronization keeps the displayed date and time range synchronized between them.

        So, if you want two or more charts in your layout to work completely independently, we recommend disabling both Zoom and Data Range synchronization.

        Please try disabling both options in the Layout menu, and each chart should then be able to zoom and move independently.

        • Carl D

          •

          Aug 24

          Hi @Stanislav Voitsekhovskyi

          I disabled zoom but the zoom level keep changing on other chart

          I only want the date and time to sync.

          • Stanislav Voitsekhovskyi

            Team•

            Aug 31

            Dear @Carl D,

            Thank you for your patience.

            If you want the charts to move and zoom independently, you also need to disable Data Range synchronization, not just Zoom.

            We’ve also added a new Time Position synchronization option, which may help with this behavior.

            Please try disabling Data Range and Zoom, and check whether the charts now work independently.

            • Carl D

              •

              Aug 31

              Hi @Stanislav Voitsekhovskyi

              Yeah I see you added Time Position and that solves my problem.

              Thank you.

              • Stanislav Voitsekhovskyi

                Team•

                Sep 1

                Glad to hear it! We’re happy to assist!