Zones disappear
Yes, I'd like to report the problem of me not being able to analyze the charts using the rectangle zone. Whenever I want to move or plot a new zone, it quickly disappears as long as I touch it with my cursor. It doesn't work. There are also a lot of bugs in this online forex tester. I face a lot of problems while backtesting USD/ JPY pair. The chart sometimes lags and needs to be refreshed. I hope this problem can be solved as soon as possible.
Comments3
An Anonymous User
Dec 1, 2024
Hi there, here's one video I attached to show you all what the problem is. The problem here is that my zones keep disappearing as long as my cursor touches it. And the price data on the right side of the chart is all missing. I've already done the data deletion of the website and refreshed it again but it didn't work. How can I solve this issue? I can't even backtest this USDJPY pair since the day that I bought and it's only 4 days. Please solve this issue as soon as possible. Thanks!
Serhii S.
Dec 1, 2024
Thank you for the video. Could you share your project and send us a screenshot of the console? Refrain from using the project while we investigate the issue.
Please also press F12 and send us a screenshot of the Console tab. So it will be easier for us to understand the cause of the problem. Thank you. We appreciate your patience.
Serhii S.
Dec 1, 2024
Hello @User! Could you please provide us with a video or screenshot of the issues?
Please note that we've recently released a new update, so I suggest you clear the cache and data on the Forex Tester Online main page.
Here’s how to do it in Chrome:
Open the FTO website in Chrome.
Click the lock icon in the address bar (to the left of the URL).
Select Site settings from the dropdown menu.
Scroll down and click Clear data.
Reload the page.
This may help resolve the issues.