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Serious

I purchased it, but I still can't create a new project

How does this impact your experience?
Status: Completed2 comments

Comments2

  • Serhii S.

    Team•

    Apr 5

    您好 @zhang jiaqi,

    感谢您的联系和提供的截图。

    请您尝试退出账号,然后再重新登录。这应该可以同步您的订阅状态并解决问题。

    请告知我们是否有效。



    Hi @zhang jiaqi,

    Thanks for reaching out and for sharing the screenshots.

    Could you please try logging out of your account and then logging back in? This should sync your subscription status and resolve the issue.

    Please let us know if that helps.

  • zhang jiaqi

    •

    Apr 4

    可以了