— Hello! Thanks for the information. Could you record a short video showing the problem and send us the project URL where this is happening?
That will help us look into this specific case more accurately.
Stanislav Voitsekhovskyi
Team•
May 31
Dear @Haiquan zhang,
Thank you for reporting this.
Could you please clarify whether you are using Forex Tester Online on a computer or on a mobile device through a browser?
Could you please clarify which specific project is loading slowly or cannot be opened? Also, have you installed any custom indicators or EAs/strategies in that project and does this happen every time you try to open the project, or only occasionally?
These details will help us investigate the issue more effectively.
Comments3
An Anonymous User
May 31
我都是从手机浏览器进入项目，每次进入咱们网站都没问题，一到进入训练项目时，就非常慢，一直不能显示出来，我现在几乎就没有进入到项目里训练，我的项目里没有使用策略，没有自定义指标
Serhii S.
Jun 1
您好！感谢您提供的信息。能否录制一段简短的视频来展示问题，并将出现问题的项目 URL 发送给我们？
这将有助于我们更准确地调查此具体问题。
—
Hello! Thanks for the information. Could you record a short video showing the problem and send us the project URL where this is happening?
That will help us look into this specific case more accurately.
Stanislav Voitsekhovskyi
May 31
Dear @Haiquan zhang,
Thank you for reporting this.
Could you please clarify whether you are using Forex Tester Online on a computer or on a mobile device through a browser?
Could you please clarify which specific project is loading slowly or cannot be opened? Also, have you installed any custom indicators or EAs/strategies in that project and does this happen every time you try to open the project, or only occasionally?
These details will help us investigate the issue more effectively.