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XAUUSD Chart keeps on crashing!!!

Bug Reports

can't open projects. Error started saying I have insufficient equity error even if I try a 0.01 trade on a $3k account. Then I tried refreshing multiple times to no avail. I then duplicated the project hoping it would work, but the duplicated project can't be opened as well.

I then started a new one hoping to just continue where I left off but it will freeze as well. Kindly fix this or I will ask for a refund.

How does this impact your experience?
Posted by Denise Wy ·
3 comments

Comments3

  • Stanislav Voitsekhovskyi

    Team•

    Jan 25

    Hello @User,
    Thank you for your enquiry.

    I have already forwarded this request to our technical department. As soon as they respond, we will forward their reply to you immediately.

    Thank you for your patience.

    • An Anonymous User

      •

      Jan 28

      Hello Stanislav,

      Any update on this? I was able to now open the project again but there are still times it won’t, however it is consistent that I can’t enter an order. Attaching a screenshot which clearly shows my equity. Even at 0.01 lots, it won’t place an order.

      https://app.forextester.com/chart?projectId=69748ed0611a717b206fa572

  • Arkadiusz Krauze

    •

    Jan 25

    It's impossible to open any projects this weekend. And in general, every weekend it works slowly and there are problems.