When will you fix this?
Focus on the green arrow in the middle chart…When will you fix anything? It is buggy and slow…hard to use…frustrating because you guys won’t listen to what people want… You are just so focused on features….Screw the people who use it…You want fancy features…So many times I have asked you to fix things and very little gets done because you are focused on features and not fixing…I quit telling people about you because I am not going to advertise a platform that ignores people when they want them to “help” them…I have a hard time seeing the price, but ignore people because notes, or whatever features you want… I am about done helping you guys… I am sick and tired of problems I am asking you to fix not being fixed…. Do whatever you want because that is what you will do and in the process you will ignore those wanting to use your service….Perfect…
Comments7
Oleksandr Tsedryk
Feb 18
Sorry again about this. We do plan to pause all the new features for a month or two and focus all the efforts on stability and performance. Most likely this will happen in April-May. We do this several times a year, but now we have decided to do that more often, we do hear you. Hopefully every other month will be spent on fixes and even for the “feature-reach” months we will spend around 25%-50% of efforts on fixes.
Diana Zhoshko
Feb 13
Hello@Tradermoe,
We’re very sorry to hear about the frustration you’re experiencing.
Please know that we are continuously working to improve the platform, fixing issues alongside developing new features.
Your feedback is important to us, and we don’t want you to feel ignored.
If what you mean is that the news feed is distracting, you can hide it in the settings to make the interface cleaner and easier to use:
Tradermoe
Feb 13
Let me get this straight. If the news bothers me because it is in the way, then just don’t use it is your response? I have brought up to you guys before at least a couple of times and this is your answer? Just don’t use it? It has been brought up by others and myself and nothing gets done about it. Just offset it like you do the right side, but from what I have noticed, you guys have a plan and don’t seem to care about the users. You have your ideas and are not that interested in fixing things people would like you to fix. Instead you are focused on doing what you want and not really worried about what we want. I am not even sure why you want us to tell you about the problems we are finding.
Tradermoe
Feb 13
It can be hard to see the price because of the news or too close to the top or bottom, but you won’t deal with that…This is pretty good compared to how bad it can get
Don’t get me wrong you are on the right track, overall, but listen to what we are asking you to fix and STOP focusing so much on the features because at some point the people you want to use your product will get tired of being ignored while you focus more on features…You have a lot of great things going for you, but listen because if you annoy people enough, then you won’t have enough people to help you…What is the point if you don’t listen to people trying to help you? I have to use Tradingview’s replay, which sucks, because you guys seem so focused on features…
Serhii S.
Feb 14
Dear @Tradermoe
Thank you very much for taking the time to share such detailed and honest feedback — we truly appreciate it.
We understand the core of the issue you’re describing, and your point is absolutely clear. I’ve personally reminded our developers about this specific functionality and the importance of improving it. Feedback like yours is valuable to us, especially when it comes from users who genuinely want the product to succeed.
That said, I’d also like to be transparent: we receive a very large number of requests and suggestions, and unfortunately we’re not always able to implement everything as quickly as we’d like. It’s not about ignoring users — it’s simply a matter of limited resources and prioritization, which we are constantly revisiting.
Please know that your feedback has been heard and noted. We’re grateful that you took the time to help us improve, and we hope you’ll continue to share your thoughts with us as the platform evolves.
Thank you again for your support and patience.
Tradermoe
Feb 14
I understand, but at the same time, when people have been asking for a very long time, then that should get put upfront. Especially when it is a bug. I very much want this platform to succeed because while most simulation programs are using Tradingview you guys are creating your own system. Some of the companies that use Tradingview are limited in some ways, so it is not as nice of a simulation program. I think there are some great things with FTO like the prop firm challenge, exit optimizer, FVG, etc. I just noticed the candlestick patterns, which is a nice thing to have, but when it moves slowly or things are missing, then it gets frustrating to use. It also gets frustrating when having to ask for something that has been asked for a few times. I definitely want this company to succeed because I truly believe you guys have an extremely high chance of being the best in this business because you will own your platform while most have to go according to Tradingview’s rules. I also understand coding is not an easy task, and I don’t know how you guys do things over there, but, if possible, maybe focus more on the bug side vs having a lot of nice features. I believe you will end up having more people join and giving ideas for features which will make the platform even better.
Serhii S.
Feb 16
Dear @Tradermoe! Thank you very much for taking the time to share such a thoughtful and detailed message. We truly appreciate both your honesty and your support for the platform.
Your point about prioritizing stability and bug fixes over adding new features is absolutely valid, and it’s feedback we take seriously. A smooth, reliable experience is critical, particularly for a simulation platform.
We’re also very grateful for your confidence in our long-term vision.
Please know that reports like yours are not ignored. While development timelines can sometimes be affected by complexity behind the scenes, improving performance, fixing bugs, and refining existing tools are ongoing priorities for our team.
Thank you again for believing in what we’re building and for wanting to see the platform succeed. Constructive feedback from users like you genuinely helps shape our roadmap, and we’re grateful to have you as part of the community.
If you ever notice specific issues or have additional suggestions, please don’t hesitate to reach out.