Please press F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab, and then record a video of the bug. We will be grateful for it, and it will help us understand the cause of the issue.
In addition, please provide us with the project link
Kamil Kamiński
•
Oct 13, 2025
The only thing that shows up is the loading circle and nothing else.
Serhii S.
Team•
Oct 19, 2025
Hi @User ! Sorry to hear you're running into this issue.
Could you please try jumping 2-3 weeks ahead on the chart to see if that resolves the loading problem? Alternatively, you could try creating a new project with the symbol USA30, which is an equivalent symbol.
If the issue persists, could you please share a link to the project so I can investigate further?
Kamil Kamiński
•
Oct 25, 2025
Hi, I can't move forward because none of my projects are loading. The us30 isn't loading for me.
Serhii S.
Team•
Oct 27, 2025
Hi @User Thanks for reaching out. I've just reactivated your subscription.
Could you please try opening your projects again and let me know if they are loading correctly now? Thank you.
Comments5
Diana Zhoshko
Oct 13, 2025
Hi @User ,
Please press F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab, and then record a video of the bug. We will be grateful for it, and it will help us understand the cause of the issue.
In addition, please provide us with the project link
Kamil Kamiński
Oct 13, 2025
The only thing that shows up is the loading circle and nothing else.
Serhii S.
Oct 19, 2025
Hi @User ! Sorry to hear you're running into this issue.
Could you please try jumping 2-3 weeks ahead on the chart to see if that resolves the loading problem? Alternatively, you could try creating a new project with the symbol
USA30, which is an equivalent symbol.If the issue persists, could you please share a link to the project so I can investigate further?
Kamil Kamiński
Oct 25, 2025
Hi, I can't move forward because none of my projects are loading. The us30 isn't loading for me.
Serhii S.
Oct 27, 2025
Hi @User Thanks for reaching out. I've just reactivated your subscription.
Could you please try opening your projects again and let me know if they are loading correctly now? Thank you.