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Unrecoverable Sudden clearing of history of all trades

Bug Reports

while reviewing old trades I just drew a rectangle and while trying to delete this rectangle i lost a whole 120 trades i took or so in the future. like it went back to where i drew the rectange. AT LEAST put a confirmation that “You are about to remove 120 trades are you sure?” Not just a quiet removal with no way to even recover it. if that’s harder I think adding an “import history” feat where i can at least reupload my history would be nice.

How does this impact your experience?
Posted by Mahmoud Mahmoud ·
3 comments

Comments3

  • Alex Koval (FTO Product Lead)

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    Mar 21, 2025

    We are truly sorry to hear that! I transferred this issue to the development team, and they will investigate this.

    • Mohammad Ansari

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      Sep 17, 2025

      same as me. I did not know that all of the orders would be removed if I choose "Go to History" and I thought it would only show the order! Without any alert, I simply lost the hours which I spent...
      This is really annoying, and after 6 months of this reported bug, it has not been fixed. really unprofessional

  • Mahmoud Mahmoud

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    Mar 20, 2025

    This also may have happened from that jump to order open thing which shows up sometimes instead of the proper menu when right clicking on objects on the chart. The rectangle kept showing me the wrong menu, and i don’t think i clicked jump to order menu, and even if i did. A confirmation would be nice please.