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Unable to load project

Bug Reports

Hi Team,

I’m unable to load the project. The screen keeps loading, but frozen with no error, no results.

Thanks,

Ryan

Posted by Ryan Le ·
6 comments

Comments6

  • Diana Zhoshko

    Team•

    Mar 2

    Hi @Ryan Le ,

    We checked your projects,and have issues only with the SWITZERLAND20.

    Please try to load the rest of the ones using the setting, showed on the screenshot (Ctrl+Shift+I)

    • An Anonymous User

      •

      Mar 4

      Hi @Diana Zhoshko I tried the setting, but still unable to open the project SWITZERLAND20.

      • Diana Zhoshko

        Team•

        Mar 4

        Hi @Ryan Le ,

        We are still working on fixing this project. Just to clarify — the advice I shared was meant for your other projects, so you can apply it more broadly while we continue resolving this one.

  • Peter Walther

    •

    Mar 1

    Same here. Server response time goes up to no response at all. Going back to the dashboard and trying to load the project again usually solves this hanging. Any project.

  • Andriy Cherniyenko

    Team•

    Mar 1

    Hello @Ryan Le. Do you still have this problem? Please send a project link to us so we can investigate this issue and help you with fixing it.

    • An Anonymous User

      •

      Mar 2

      Yes I still do have the problem. How can I get the project link? I see only these options when clicking on three-dot icon.