Currently having the same issue when hovering over objects, they just dissapear
Serhii S.
Team•
Dec 14, 2024
Hi @User! Could you please provide a project link? Please refrain from using it while we investigate the issue. Can you also press F12 and send us a screenshot of the Console tab? So it will be easier for us to understand the cause of the problem. Thank you.
Serhii S.
Team•
Dec 5, 2024
Hi @therakib33! Thank you for reporting the bug and video.
Please clear the cache and data on the Forex Tester Online main page. Here’s how to do it in Chrome:
Open the FTO website in Chrome. Click the lock icon in the address bar (to the left of the URL). Select Site settings from the dropdown menu. Scroll down and click Clear data. Reload the page.
Does it help?
Rakibuz Zaman
•
Dec 6, 2024
thank you.
I tried doing that lined out on both chrome and safari. the bug is still there. maybe its something on your end?
Serhii S.
Team•
Dec 6, 2024
Thank you for testing that out on both Chrome and Safari. If the issue is still occurring, it may be on our end. We’ll investigate this further to identify the root cause. Thanks for your patience!
Rakibuz Zaman
•
Dec 4, 2024
i added a loom video to show what i was talking about.
Comments6
User
Dec 7, 2024
Currently having the same issue when hovering over objects, they just dissapear
Serhii S.
Dec 14, 2024
Hi @User! Could you please provide a project link? Please refrain from using it while we investigate the issue. Can you also press F12 and send us a screenshot of the Console tab? So it will be easier for us to understand the cause of the problem. Thank you.
Serhii S.
Dec 5, 2024
Hi @therakib33! Thank you for reporting the bug and video.
Please clear the cache and data on the Forex Tester Online main page.
Here’s how to do it in Chrome:
Open the FTO website in Chrome.
Click the lock icon in the address bar (to the left of the URL).
Select Site settings from the dropdown menu.
Scroll down and click Clear data.
Reload the page.
Does it help?
Rakibuz Zaman
Dec 6, 2024
thank you.
I tried doing that lined out on both chrome and safari. the bug is still there. maybe its something on your end?
Serhii S.
Dec 6, 2024
Thank you for testing that out on both Chrome and Safari. If the issue is still occurring, it may be on our end. We’ll investigate this further to identify the root cause. Thanks for your patience!
Rakibuz Zaman
Dec 4, 2024
i added a loom video to show what i was talking about.
https://www.loom.com/share/9617362f8b374087b33cc5d7d15c93e0?sid=0ea5cdad-d583-4688-9a07-d8a4da6498f1