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The system is too slow. It freezes a lot.

Bug Reports

Dear Team,

Please, work urgently to optimize your system. It freezes a lot, taking much more time than expected to run the backtest.

How does this impact your experience?
Posted by An Anonymous User ·
3 comments

Comments3

  • Serhii S.

    Team•

    Apr 1

    Hi there,

    Thanks for reaching out and reporting this.

    Improving system performance and speed is a top priority for our development team right now, and they are actively working on optimizations.

    If you could share your project with us, it would be a great help for our developers to investigate your specific case further. We appreciate your patience.

    • An Anonymous User

      •

      Apr 1

      Hi!

      Glad to know this is top priority for the development team.

      It's not specific to any particular project. With or without drawings, with two charts or just one, on different computers with increased memory, in different browsers, the problem persists. It's not specific to one project; it's a software issue as a whole.

      • Serhii S.

        Team•

        Apr 1

        Hello!

        Thank you for your clarification and for providing the additional details.
        We understand the situation better now, confirming that the issue is software-wide rather than project-specific.

        Please rest assured that our development team is prioritizing this matter and is focused on implementing optimizations and bug fixes to enhance performance across all setups.

        We appreciate your patience and support as we work to resolve this issue.