when my cursor just waves over the trade history line the app slows down a ton before revealing the buy and sell info. once i turned it off, chart boosts smoothly 60fps vibe
Hi @User Please clear the cache and data on the Forex Tester Online page.
Here’s how to do it in Chrome:
1) Open the FTO website in Chrome.
2) Click the lock icon in the address bar (to the left of the URL).
3) Select Site settings from the dropdown menu.
4) Scroll down and click Clear data (or Usage field - Delete data button).
5) Reload the page.
Does it help?
Mahmoud Mahmoud
•
Mar 15, 2025
I did that which led to me logging in again, im runing a 16gig mac with some tabs open. but to note, when i turn off the trade history it runs very smoothly
Serhii S.
Team•
Mar 15, 2025
Thank you for the video @User ! Please press the F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab and then record a video with the bug. We will be grateful for it, and it will help us understand the cause of the issue.
Mahmoud Mahmoud
•
Mar 15, 2025
it became much slower with the dev tab opened,
the handler
logs probably with all the console logs as well.
Mahmoud Mahmoud
•
Mar 15, 2025
it’s still uploading the video, BTW i’m the same person with the screenshot bug, is it possible i just duplicate the project so i continue with that so i can refrain from the project like you said
Serhii S.
Team•
Mar 15, 2025
Yes, sure. Please try to duplicate the project. Will the same problems occur with a duplicate project?
Mahmoud Mahmoud
•
Mar 15, 2025
Yeah the same problem occured here is the duplicate:
or would the original be better? I replicated the issue on the duplicate
Serhii S.
Team•
Mar 17, 2025
Thank you very much. I think a duplicate project will be enough for our developers.
Serhii S.
Team•
Mar 15, 2025
Thank you for the video! I’ve just forwarded it to our developers for investigation!
Mahmoud Mahmoud
•
Mar 15, 2025
Ok great, love the app so far! my two cents would be removing the unneeded console.logs entirely and isolating the how the hover UI logic mounts. unless the logs are left there on purpose for us to share. i’ll be turning off the history for now. thanks again.
Serhii S.
Team•
Mar 17, 2025
Thanks for the great feedback! We're always looking to improve, so I'll pass your suggestions about the console logs and hover UI logic to our team. Appreciate your support!
Mahmoud Mahmoud
•
Mar 17, 2025
Okay great, i noticed since yesterday all my order history is now missing on my chart entirely, just looking to confirm it’s because of debugging right or not normal
Serhii S.
Team•
Mar 17, 2025
Since you previously disabled order history on the chart, it is normal that you don't see it now. Thank you.
An Anonymous User
•
Mar 17, 2025
i’ve been enabling it and nothing is showing again i also checked other projects
Mahmoud Mahmoud
•
Mar 17, 2025
Serhii S.
Team•
Mar 17, 2025
Thank you for the video. I just opened a duplicate of your project (you sent the link earlier) and I see the order history in the tab and on the chart.
Mahmoud Mahmoud
•
Mar 17, 2025
Okay i currently see nothing right now, this is from another project (different template) entirely to demonstrate that i’m not seeing it:
I’ve emptied cache with a hard reload, then also cleared site data and relogged in. same issue of not seeing the order history lines on the chart
Mahmoud Mahmoud
•
Mar 17, 2025
Okay i was able to fix it by applying default template then creating a new template. Thanks for everything Serhii, seems to be working now.
Serhii S.
Team•
Mar 17, 2025
You're very welcome! I'm glad to hear you were able to resolve the issue! Great troubleshooting on your part, @User If you encounter any other questions or issues while using Forex Tester Online, please don't hesitate to reach out.
Comments20
Serhii S.
Mar 15, 2025
Hi @User Please clear the cache and data on the Forex Tester Online page.
Here’s how to do it in Chrome:
1) Open the FTO website in Chrome.
2) Click the lock icon in the address bar (to the left of the URL).
3) Select Site settings from the dropdown menu.
4) Scroll down and click Clear data (or Usage field - Delete data button).
5) Reload the page.
Does it help?
Mahmoud Mahmoud
Mar 15, 2025
I did that which led to me logging in again, im runing a 16gig mac with some tabs open. but to note, when i turn off the trade history it runs very smoothly
Serhii S.
Mar 15, 2025
Thank you for the video @User ! Please press the F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab and then record a video with the bug. We will be grateful for it, and it will help us understand the cause of the issue.
Mahmoud Mahmoud
Mar 15, 2025
it became much slower with the dev tab opened,
the handler
logs probably with all the console logs as well.
Mahmoud Mahmoud
Mar 15, 2025
it’s still uploading the video, BTW i’m the same person with the screenshot bug, is it possible i just duplicate the project so i continue with that so i can refrain from the project like you said
Serhii S.
Mar 15, 2025
Yes, sure. Please try to duplicate the project. Will the same problems occur with a duplicate project?
Mahmoud Mahmoud
Mar 15, 2025
Yeah the same problem occured here is the duplicate:
https://app.forextester.com/chart?projectId=67d5934ede64cb943debbf32,
or would the original be better? I replicated the issue on the duplicate
Serhii S.
Mar 17, 2025
Thank you very much. I think a duplicate project will be enough for our developers.
Serhii S.
Mar 15, 2025
Thank you for the video! I’ve just forwarded it to our developers for investigation!
Mahmoud Mahmoud
Mar 15, 2025
Ok great, love the app so far! my two cents would be removing the unneeded console.logs entirely and isolating the how the hover UI logic mounts. unless the logs are left there on purpose for us to share. i’ll be turning off the history for now. thanks again.
Serhii S.
Mar 17, 2025
Thanks for the great feedback! We're always looking to improve, so I'll pass your suggestions about the console logs and hover UI logic to our team. Appreciate your support!
Mahmoud Mahmoud
Mar 17, 2025
Okay great, i noticed since yesterday all my order history is now missing on my chart entirely, just looking to confirm it’s because of debugging right or not normal
Serhii S.
Mar 17, 2025
Since you previously disabled order history on the chart, it is normal that you don't see it now. Thank you.
An Anonymous User
Mar 17, 2025
i’ve been enabling it and nothing is showing again i also checked other projects
Mahmoud Mahmoud
Mar 17, 2025
Serhii S.
Mar 17, 2025
Thank you for the video. I just opened a duplicate of your project (you sent the link earlier) and I see the order history in the tab and on the chart.
Mahmoud Mahmoud
Mar 17, 2025
Okay i currently see nothing right now, this is from another project (different template) entirely to demonstrate that i’m not seeing it:
https://app.forextester.com/chart?projectId=6783ce96b03d9264ebedd049
Mahmoud Mahmoud
Mar 17, 2025
I’ve emptied cache with a hard reload, then also cleared site data and relogged in. same issue of not seeing the order history lines on the chart
Mahmoud Mahmoud
Mar 17, 2025
Okay i was able to fix it by applying default template then creating a new template. Thanks for everything Serhii, seems to be working now.
Serhii S.
Mar 17, 2025
You're very welcome! I'm glad to hear you were able to resolve the issue! Great troubleshooting on your part, @User If you encounter any other questions or issues while using Forex Tester Online, please don't hesitate to reach out.