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The comment is deletes itself

I add a comment to a transaction and even though I save it, after some time the comment, tags and photos in the trade journal are deleted

How does this impact your experience?
2 comments

Comments2

  • Serhii S.

    Team•

    Feb 17

    Hi @Hubert O,

    Thanks for reporting this issue. We're looking into it and will try to reproduce the bug on our end.

    If you encounter this again, could you please let us know the specific conditions under which it happens? Any extra details you can provide would be a great help for our investigation.

  • Diana Zhoshko

    Team•

    Feb 17

    Hi @Hubert O ,

    To help us investigate, could you please record a short video showing how the comments in the journal are removed automatically?

    This will allow our developers to reproduce the problem and identify the cause more quickly.

    And also, please send the project link.