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the candlestick is disappeared

This kind of thing happens occasionally.

There are small bugs that I'm hesitant to buy it.

How does this impact your experience?
6 comments

Comments6

  • Diana Zhoshko

    Team•

    May 14

    Sorry,we tried to reproduce the issue, but couldn’t replicate it

    If you launch the project now, switch to H4 (as shown in the screenshot), and scroll back to that moment, all the data is there.

    Could you please check it now on your end?

    • An Anonymous User

      •

      May 14

      Thank you for contacting me. I checked and confirmed that the screen is displaying correctly. It may have been a temporary issue. Thank you.

      • Diana Zhoshko

        Team•

        May 16

        Thanks for the update! I was glad to assist you)

  • Diana Zhoshko

    Team•

    May 14

    Hello,

    Thank you for sharing the screenshot.

    I’ve already passed your issue along to our development team for further investigation.

    As soon as I receive any updates or a proposed solution, I’ll follow up with you right away.

    • An Anonymous User

      •

      May 14

      thank you for your reporting progress.

      • Diana Zhoshko

        Team•

        May 14

        My pleasure