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The candlestick cannot be advanced.

Neither the “advance one candlestick” button nor the “space key” can advance a candlestick.

How does this impact your experience?
Status: Completed5 comments

Comments5

  • Serhii S. changed status to Completed
    Team•

    Nov 25, 2025

    Pinned

    Hi @User Thanks for your patience. Our developers have pushed a fix for this issue.
    Could you please check again and let me know if the charts are advancing correctly for you now?

  • Serhii S.

    Team•

    Jun 20, 2025

    Hi @User! Could you please press F12 (or Ctrl+Shift+I) and send us a screenshot of the Console tab?‍‍ So it will be easier for us to understand the cause of the problem. Thank you.

    • An Anonymous User

      •

      Jun 20, 2025

      • Serhii S.

        Team•

        Jun 20, 2025

        Thank you for the screenshot. I’ve forwarded it to our developers to fix the issue. We appreciate your patience.

  • Roman F

    •

    Jun 19, 2025

    Hi @User . Can you tell more details, please?