Task disappeared in Prop Challenge mode
When I create a Prop Challenge mode and then close the project, when I open the project again later, I notice that the Task part in the project often disappears and can't be retrieved. This means I have to keep creating new projects all the time and can't save it and continue working until the project is completed as intended. Sometimes it still shows up when opening the project for the second or third time, but eventually, it disappears anyway, even though the conditions I set are positive and haven't been violated.
- How does this impact your experience?
Comments8
Diana Zhoshko
Jul 1
Hi @Suksawat Singkarawong,
I’ve already informed the developers about your issue.
Could you please record a short video showing the steps and the bug? That will help them reproduce the problem more quickly and work on a fix. Thank you!
Suksawat Singkarawong
Jul 2
Sometimes, when a previously Prop Challenge is reopened, the task section in the project disappears, even though the project is not yet finished. This forces the creation of a new project, requiring completion within 1-2 attempts. If the project is left unfinished and later resumed, this problem will recur.
Diana Zhoshko
Jul 3
Hi @Suksawat Singkarawong ,
Sorry, we tried to reproduce this issue but couldn’t manage to.
A video showing exactly how it happens on your side would be extremely helpful, it would make it much easier to diagnose why the task section disappears when reopening a Prop Challenge.
Suksawat Singkarawong
Jul 3
This often happens when we create a project and then reopen it later to continue (instead of completing the tests in one go). The problem might occur on the second, third, or fourth time opening the project on the same day, or even the next day (it's not guaranteed). In short, the Tasks section showing the test goals or conditions will permanently disappear from the Prop Challenge project if we create it but don't complete it immediately. When we return to continue later, the Tasks section appended to the project name will vanish, rendering the project useless because there are no longer any metrics to show (as shown in the attached image where I've circled the missing parts).
Furthermore, I have another question regarding Prop Challenge mode: why aren't the Max Daily Loss and Max Total Loss checked from the start (like in a real Prop Firm)? These two parameters are inherently impossible to violate from the outset; they should be updated only when a violation occurs, such as changing to a marker indicating a failure when that rule is breached, thus terminating the project.
Diana Zhoshko
Jul 4
Hi Suksawat,
Thanks for sharing detailed feedback. I’ll clarify the logic behind Max Daily Loss / Max Total Loss checks with the team and then get back to him with a proper explanation.
Diana Zhoshko
Jul 6
Hi @Suksawat Singkarawong,
I’d like to clarify that the behavior you’ve noticed is not a bug but rather how the system is designed. The tasks in Prop Challenge are stored locally on your device.
This means:
-If you manually clear your cache, the tasks will be removed.
-If you open a Prop Challenge project that was created on another device, the tasks won’t appear because they aren’t synced across devices.
That’s why sometimes the task section seems to disappear when reopening an unfinished project. To avoid this, please continue working on the same device without clearing the cache.
Regarding the Max Daily Loss and Max Total Loss checking, we’ll discuss this suggestion with our designer team to see how we can improve the way these rules are displayed and handled.
Suksawat Singkarawong
Jul 10
I encountered this problem on the same browser and the same computer where I created that project. I fully understand certain technical factors that could cause issues, but prior to reporting this problem, I had already tested many aspects. If you insist that this isn’t a problem but an intentional design choice, I’m one of the users who really dislikes it because it just doesn’t make sense. The main point of the Prop Challenge project is the goal, so the tasks are extremely important as indicators to see it through to the end. There’s no need to be tied to any specific device or browser for usage because if it disappears, it immediately means the project is over and there’s no point in continuing with it (unlike other projects that are just tested continuously for statistics). I decided to buy your software because of the selling point that it’s “online,” which really fit my needs perfectly. But in practice, if one of my projects is built on your so-called “online” platform but the system itself can’t actually sync data everywhere as you claim, then your selling point becomes meaningless immediately.
I’m both a trader and a programmer. I know well that the issues I’ve reported aren’t some kind of unsolvable limitation—it all comes down to how much attention you pay to the details. It’s just a tiny little bug, one that you missed testing thoroughly enough. Nowadays, there are plenty of good programs for backtesting. Only those who truly understand traders inside and out can dominate this market.
Diana Zhoshko
Jul 13
Hello @Suksawat Singkarawong,
Thank you for sharing your detailed feedback.
Sorry, at the moment, the progress of Prop Challenge projects is stored locally on the device and browser where the project was created. We understand that this limitation can be frustrating, and we truly appreciate the time you took to explain your experience.
We will review the possibility of enabling progress synchronization in the future so that your projects can be accessed seamlessly across devices.
Your input is very valuable to us, and it helps us improve the platform.