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Comments6

  • Andriy Cherniyenko

    Team•

    Apr 14, 2025

    Hello. Thank you for the video. Note that SELL order is closed at Ask price which is always higher than Bid price. It looks like Ask price was higher (or equal) than the Stop Loss price during HIGH price of the candle, that’s when the order was closed. You can always move back by one candle and then replay it tick by tick to see when exactly Ask price reached Stop Loss price on a chart.

    • Tradermoe

      •

      Apr 14, 2025

      I went to the 1 minute time frame to watch it, and with the 4 pip spread it still seemed off.

      • Andriy Cherniyenko

        Team•

        Apr 14, 2025

        If possible, please paste a link to the project, we will investiagate this issue tomorrow morning

        • Tradermoe

          •

          Apr 14, 2025

          • Serhii S.

            Team•

            Apr 15, 2025

            Hi @Tradermoe1023 Thank you for the project URL. I’ve just forwarded it to our developers for investigation.

          • Serhii S.

            Team•

            Apr 15, 2025

            Hi @Tradermoe1023 We investigated this case. Previously, everything worked fine. There was a jump of the Ask price to the SL line level. Try going back one bar, and then use the tick forward feature (by default Ctrl + right arrow) and you will see how the price jumps, and then returns lower.