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Serious bug when loading projects

I've noticed that if you press the Load Project button but back out before the project loads, it's completely erased and appears as if not a single operation had been performed. This happened to me yesterday; luckily, I had the metrics and operations downloaded, but if it happens to me in the future with another project, it would be a big problem. I hope you can resolve this.

How does this impact your experience?
5 comments

Comments5

  • An Anonymous User

    •

    Jul 7, 2025

    Here's the video. Now I'm trying to do the same thing, but the error no longer occurs. Basically, what I'm doing in the video is the same thing I did yesterday. I loaded the project, and before the graph appeared, I went back to the menu with the browser arrow, and suddenly the menu said the project was at 0%. Now I'm doing the same thing, but it doesn't happen.

  • Serhii S.

    Team•

    Jul 6, 2025

    Hi @User Thanks for reporting this critical bug. We've identified the issue and have already implemented a fix for it. This problem will be completely resolved in our next update, which is coming soon. We appreciate you bringing this to our attention.

    • An Anonymous User

      •

      Jul 7, 2025

      Perfect, thank you very much for resolving it quickly.

  • Serhii S.

    Team•

    Jul 6, 2025

    Hi @User , thanks for reporting this critical issue. That sounds like a very serious bug, and I'm sorry to hear you experienced that.

    To help us replicate and fix this, could you please share a screen recording of the steps you're taking? If a video isn't possible, screenshots showing the exact buttons you're pressing would also be very helpful. Thank you.

  • Roman F

    •

    Jul 4, 2025

    Hi @User . Send us the video of the issue, please.