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Saved screenshots disappearing from trade history

Bug Reports

I noticed a bug where screenshots saved in individual trade histories sometimes disappear. It doesn't happen to all trades—some remain properly, but the success rate of them actually saving feels like about 50/50.

Could you please look into this issue?

How does this impact your experience?
Posted by Keita Endo ·
1 comment

Comments1

  • Stanislav Voitsekhovskyi

    Team•

    May 31

    Dear @Keita Endo,

    Thank you for reporting this.

    Could you please let us know if you are able to reproduce this issue consistently? If so, it would be very helpful if you could provide the steps that lead to the screenshots disappearing or if you could record a short video.

    We would also like to clarify:

    • Does this happen after switching to another computer or browser?

    • Have you recently cleared your browser cache or site data?

    • Does it affect screenshots in old trades, new trades, or both?

    • Are the screenshots missing immediately after saving, or only after some time?

    Any additional details, screenshots, or a short video would be greatly appreciated and will help us investigate the issue more effectively.