Hi @Dread Tuna! Thank you for the message. Please try using Ctrl + S to save the changes.
If that doesn’t help, could you please record a short video showing the issue? Before recording, kindly open the Console tab (press F12 or Ctrl + Shift + S) so we can check for any errors.
This will help us investigate the problem more accurately.
Dread Tuna
•
Jun 3
i add many assets to my project and i guess cause of that i have a lot of lag , i made an copy of the project and also i can’t import my excel to this project , since i find a quick solution that probably won’t last for long time m kindly asking to fix this issue , cause i only keep “out of memory” message.
Serhii S.
Team•
Jun 3
Hello @Dread Tuna !
Thank you for your message — I understand the situation with the lag and the “out of memory” error.
To investigate this properly, could you please send us the following to support@forextester.com:
A link to the project where you are experiencing the issue. The Excel file you are trying to import.
Also, please confirm — is this Excel file containing trading history from another platform? If so, could you specify which platform it was exported from?
This information will help us analyze the issue and provide you with a more accurate solution.
Comments3
Serhii S.
Jun 2
Hi @Dread Tuna! Thank you for the message.
Please try using Ctrl + S to save the changes.
If that doesn’t help, could you please record a short video showing the issue?
Before recording, kindly open the Console tab (press F12 or Ctrl + Shift + S) so we can check for any errors.
This will help us investigate the problem more accurately.
Dread Tuna
Jun 3
i add many assets to my project and i guess cause of that i have a lot of lag , i made an copy of the project and also i can’t import my excel to this project , since i find a quick solution that probably won’t last for long time m kindly asking to fix this issue , cause i only keep “out of memory” message.
Serhii S.
Jun 3
Hello @Dread Tuna !
Thank you for your message — I understand the situation with the lag and the “out of memory” error.
To investigate this properly, could you please send us the following to support@forextester.com:
A link to the project where you are experiencing the issue.
The Excel file you are trying to import.
Also, please confirm — is this Excel file containing trading history from another platform? If so, could you specify which platform it was exported from?
This information will help us analyze the issue and provide you with a more accurate solution.
Looking forward to your reply.