Could you please send a screenshot or short video showing the issue with the Reward to Risk Sell tool? If possible, include what happens when you try to use the up and down arrows to adjust the stop and profit levels.
Also, please share any extra details that might help, like what you expected to happen versus what actually happens. That will help us look into it more accurately. Thank you.
Nature Li
•
Jun 28
Say the stop level is -5.5 pips, the down arrow does nothing and up arrow sets value to 0
Serhii S.
Team•
Jun 29
Hi @Nature Li! Thank you for the update. Am I understanding correctly that this is happening in the new order window?
I opened your project and checked the new order window via the RRT tool, but I don’t see any arrows there on my side. Please send a screenshot of your order window so I can compare what you’re seeing.
Nature Li
•
Jun 29
Serhii S.
Team•
Jul 1
Hi @Nature Li! Thanks for the screenshot - I see the issue now.
I've already passed this bug along to our developers. Thanks for helping us pinpoint it.
Comments5
Serhii S.
Jun 28
Hi @Nature Li! Thanks for flagging this.
Could you please send a screenshot or short video showing the issue with the Reward to Risk Sell tool? If possible, include what happens when you try to use the up and down arrows to adjust the stop and profit levels.
Also, please share any extra details that might help, like what you expected to happen versus what actually happens. That will help us look into it more accurately. Thank you.
Nature Li
Jun 28
Say the stop level is -5.5 pips, the down arrow does nothing and up arrow sets value to 0
Serhii S.
Jun 29
Hi @Nature Li! Thank you for the update. Am I understanding correctly that this is happening in the new order window?
I opened your project and checked the new order window via the RRT tool, but I don’t see any arrows there on my side. Please send a screenshot of your order window so I can compare what you’re seeing.
Nature Li
Jun 29
Serhii S.
Jul 1
Hi @Nature Li! Thanks for the screenshot - I see the issue now.
I've already passed this bug along to our developers.
Thanks for helping us pinpoint it.