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Response time.

I’ve been trying to get a refund for my lifetime purchase and no response. I’m very worried that I wont get my refund.

How does this impact your experience?
3 comments

Comments3

  • Oleksandr Tsedryk

    •

    Apr 24, 2025

    We’re truly sorry to hear you’ve had trouble reaching us and are feeling worried. Rest assured, we’ll make sure your refund is processed. Could you please share your order number so we can locate your purchase and take care of this right away?

    Thank you for your patience, and again, we’re sorry to see you go.

    • User

      •

      Apr 25, 2025

      Here is the order ID: 35745658

      • Andriy Cherniyenko

        Team•

        Apr 25, 2025

        Thanks for the details, we refunded your order a few hours ago, the money will be returned to your card in a few business days. Please let us know if you need any further assistance.