Rendering lag when manually advancing bars
Dear Trading FTO Support Team,
I am contacting you to report a change in the platform's behavior that is significantly affecting my technical analysis workflow.
Recently, I have noticed a performance issue when advancing bars manually. Below are the details comparing the previous and current behavior:
1. Previous Behavior (Expected and Correct)
When manually advancing a bar (regardless of the selected timeframe), the bar appeared immediately.
When pressing repeatedly and quickly, the platform responded instantly, advancing smoothly according to my keystrokes.
2. Current Behavior (Issue)
Bars no longer appear instantly.
When pressing the spacebar or using the keyboard shortcut
(Shift + →), the bar draws or loads gradually (slowly and progressively), preventing smooth and rapid advancement like it used to.
Additional Details:
Affected methods: This occurs when using both the spacebar and the
Shift + Right Arrowshortcut.Timeframe: It manifests equally across various timeframes.
I would greatly appreciate it if the technical team could look into whether this inconvenience is due to a recent rendering engine update or a specific performance issue on my account, and how it can be resolved.
I am at your complete disposal should you need any further details, screenshots, or additional testing.
Best regards,
- How does this impact your experience?
Comments1
Serhii S.
Oct 15
Hi @Luis Lora ! Thank you for the detailed bug report.
I’ve just forwarded this to our developers for investigation. I appreciate you taking the time to describe the behavior clearly - that’s very helpful.