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Prop firm trade

Bug Reports

I made this trade earlier today and it ended up hitting profit, but after I turned my computer back on it shows me in the middle of the trade.

How does this impact your experience?
Posted by Tradermoe ·
7 comments

Comments7

  • Roman F

    •

    Jun 30, 2025

    Hi @Tradermoe1023 , send us the video of the issue with the trade, please.

    • Tradermoe

      •

      Jun 30, 2025

      I can’t it says I failed, so I can’t do anything else with it. I sent the link with it, but I am locked out of it.

  • Tradermoe

    •

    Jun 29, 2025

    I went to start the prop challenge and got this message, so I will stop using it and share the link with you. As you can see I am in a small profit. It seems when I turn the computer back on, then that is when this happens.

    • Serhii S.

      Team•

      Jun 30, 2025

      Hi @Tradermoe1023 ,

      Thanks for sharing the screenshot and the link to your project. This is very helpful!

      Could you please also share the settings you used for this prop challenge?
      A screenshot of the settings window would be perfect.
      That will help us investigate what's going on.

      • Tradermoe

        •

        Jun 30, 2025

        Most of it I left it at default. Sometimes I changed the beginning date and other times I forgot. I will try to do a quick Instant Funding test later

        • Serhii S.

          Team•

          Jun 30, 2025

          Thanks for the screenshot, Tradermoe1023! I've forwarded all the materials to our developers for investigation.