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Project not loading

Created a new project and added the relevant indicators and alerts to test, and shared my opinions while testing. However, I noted that the project would work for 15-20minutes and then stop working. I closed out, restarted the browser, etc., etc., but once there is an error, the project doesn’t seem to work again. This has happened twice now

How does this impact your experience?
4 comments

Comments4

  • An Anonymous User

    •

    May 3

    Hi … When should I expect this to be resolved? I want to test a few more projects but want to ensure that I don't need to spend time on setting up and reloading the same project again and again

  • Dennis Zagarelos

    •

    Apr 28

    Hey There, I had the same issue just now, just logged back on after a few days break, but noticed this after a Microsoft Edge web update was waiting to be completed, after updating the web browser… Now I am unable to load the project at all.

    • Diana Zhoshko

      Team•

      Apr 28

      Hi @Dennis Zagarelos ,

      Our developers found the root of the issue.
      It is most likely related to automation. Please try creating a new project without alerts (automation) for now until it is fixed.

  • Diana Zhoshko

    Team•

    Apr 27

    Hi @Nabeel Ahmad,

    Thank you for the link.

    I've forwarded your issue to our development team for review. Once I receive an update or solution, I'll be sure to follow up with you promptly.