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Pop-up window opening too many times

Bug Reports

Dear Team,

This pop-up window inviting to open the analytics is showing too many times. I already clicked about 5 times and it stills opens, disturbing the backtest process. Could you, please, solve this issue?

How does this impact your experience?
Posted by Luhem Oliveira ·
Status: Completed4 comments

Comments4

  • Serhii S.

    Team•

    Apr 6

    Hi @Luhem Oliveira ,

    Could you please try the following steps?

    1. Save your project.

    2. Open your browser's DevTools (usually by pressing F12 or Ctrl+Shift+J).

    3. Right-click on the page refresh icon in your browser.

    4. Select "Empty Cache and Hard Reload".

    Let me know if that resolves the issue for you.

    • Luhem Oliveira

      •

      Apr 6

      I duplicated some projects and the pop-up was not showing anymore.

      • Serhii S.

        Team•

        Apr 7

        Hi @Luhem Oliveira ,
        Thanks for the update! It's great to hear that the pop-up is no longer showing up after duplicating the projects. Let me know if you run into any other issues.

  • Serhii S.

    Team•

    Apr 6

    Hi @Luhem Oliveira ,

    Thanks for reporting this and for the screenshot.

    I've forwarded this to our developers to investigate the issue.
    We'll let you know once we have an update.
    We appreciate your patience.