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Poor optimalization

After last update I have huge problem with lagging program, I have 100 mb internet connection and super fast gaming PC so problem is not on my side. When I want to look backwards on Daily chart, I can barely move chart because of lagging. I never had this issue until last update..

5 comments

Comments5

  • Roman F

    •

    Jun 13, 2025

    Hi @User . To reduce the lagging, please, clean cache in browser, reduce the replay speed and the amount of indicators on the chart and then try again, it should help.

    • Dominik Pazderka

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      Jun 13, 2025

      Cache is empty because I reinstalled my browser, I do not use replay it is lagging when I am just moving around on chart, not playing with time. I use only one indicator and problem is the same with or without it.

      • Serhii S.

        Team•

        Jun 15, 2025

        Hi @User, thanks for the additional details.

        Could you please open the developer tools by pressing Ctrl+Shift+I (or F12), go to the Console tab, and then record a short video of the lagging issue you're experiencing? This would be a great help for us to diagnose the problem.

        On a related note, our developers are actively working on performance improvements right now to make the platform smoother for everyone.

        • An Anonymous User

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          Jun 21, 2025

          Actually problem was with news showing, when I was set to show news “Visible area on the chart” it was totally laging, than I changed it to “Last 30 days” and now it is okay, so this was reason for lagging. But it would be good to work on it.

          • Serhii S.

            Team•

            Jun 23, 2025

            Hi! Thanks for the additional information and for figuring out the source of the issue! I've passed this along to our developers so they can investigate the performance problem with the "Visible area on the chart" news setting.