Skip to main content

PLEASE FIX THIS 😭!!!!

Bug Reports

Hello FTO team, I have been asking for a long time to please fix this problem, I was looking forward to this update but unfortunately they did not fix it, I previously sent them videos about the problem and they said they had already identified it.

The problem is as follows:
When creating a project with more than 1 asset and place the view in a single graph when mapping the graphs within the project objects and lines are not saved when entering the project again.

I hope you please fix it is vitally important, in very previous versions of the platform worked well, but now it does not work, fix it I can not do bakctestig because of this error.

How does this impact your experience?
Posted by Emmanuel Acosta Ramírez ·
1 comment

Comments1

  • Serhii S.

    Team•

    Feb 5

    Hi @Emmanuel Acosta Ramírez

    Thank you for your message and for explaining the issue in detail.

    We understand how important this problem is for your workflow.

    Please note that this is a rather complex issue on our side and it requires significant time for proper investigation and fixing.

    For now, the workaround remains the same: please make sure to open the layout so that all charts included in the layout are opened, and then save your changes in this state.

    In this case, all objects and lines will be saved correctly.

    We truly appreciate your patience and understanding.

    If there are any updates regarding this issue, we will be sure to let you know.