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Play button does not work after around 5 minutes

I am working on a 1M chart, and after around 5 minutes, the play button got stuck.

It starts to work on the next day.

How does this impact your experience?
3 comments

Comments3

  • Andriy Cherniyenko

    Team•

    May 24

    Dear @Gimantha Bandara (Gima) . Thank you for the bug report. Is it a one-time issue or you have it each time? Looks like there is a small data issue, in this case using “Go To“ button and jumping to the start of a new day fixes the problem.

    • Gimantha Bandara (Gima)

      •

      May 24

      Hi Andriy, Thank you. Jumping yo next day and then coming back to the place where I was, fixed the problem for now Thank you.

      It is not just one-time. It happened few times. We logged in just now after a day. Still it was stuck. But after trying out your workaround, it was fixed.

      • Serhii S.

        Team•

        May 25

        Hello! Thank you for the update — I’m glad to hear that the workaround helped restore the correct behavior for now.

        Just to confirm: if this issue appears again and the same workaround does not resolve it, please let us know immediately. We will escalate it further for deeper investigation. Thank you.