everytime i try to add pivot point, the chart totally freeze. it worked before and now its a mess.. its bug after bug.. a bit tired to not be able to use it correctly
Hi @Stonks Please press the F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab and then record a video with the bug. We will be grateful for it, and it will help us understand the cause of the issue.
Sebastien Delisle
•
Jun 15, 2025
Serhii S.
Team•
Jun 16, 2025
Hi @Stonks Thank you for the screenshot. I have forwarded it to our developers for further investigation.
Sebastien Delisle
•
Jun 30, 2025
2 day ago i saw that the bug was fixed, i can add it without freeze.. and today, its freezing again.
Serhii S.
Team•
Jul 1, 2025
Hi @Stonks! Thanks for the update. Our developers are still working on a permanent fix for this bug. It seems we haven't completely resolved it yet.
Could you please help us out by sending a screenshot of the contents of the Console tab right when the freeze happens? It would be a great help in tracking down the issue.
Comments6
Serhii S.
Jun 15, 2025
Hi @Stonks Please press the F12 (or Ctrl+Shift+I) to open the DevTools window, click the Console tab and then record a video with the bug. We will be grateful for it, and it will help us understand the cause of the issue.
Sebastien Delisle
Jun 15, 2025
Serhii S.
Jun 16, 2025
Hi @Stonks Thank you for the screenshot. I have forwarded it to our developers for further investigation.
Sebastien Delisle
Jun 30, 2025
2 day ago i saw that the bug was fixed, i can add it without freeze.. and today, its freezing again.
Serhii S.
Jul 1, 2025
Hi @Stonks! Thanks for the update.
Our developers are still working on a permanent fix for this bug. It seems we haven't completely resolved it yet.
Could you please help us out by sending a screenshot of the contents of the Console tab right when the freeze happens? It would be a great help in tracking down the issue.
Sebastien Delisle
Jul 1, 2025