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OHLC values are different for the same candle

Bug Reports

Open/ high / low / close values are different for the same candle depending on where your cursor is - left or right of crosshair.

It seems when my cursor is to the right of crosshair the values are taken from the current bar. But when I move the cursor to the left of the crosshair but I am still over the very same candle the OHLC are taken from the previous candle.

It is reproducible on any time frame. I am attaching a picture where I show value of low of the candle, but it applies to OHLC values.

How does this impact your experience?
Posted by Andrea Sekeresova ·
3 comments

Comments3

  • Serhii S.

    Team•

    Jul 7

    Hi @Andrea Sekeresova! Thank you for flagging this.

    Could you clarify what the blue cursor is in your screenshot?
    I also want to understand how you got both the crosshair and that cursor to appear on the chart at the same time.

    Please record a short video showing this behavior and how you reproduce it.

    That will help me review it properly.

    • Andrea Sekeresova

      •

      Jul 7

      The blue area is an area I highlighted in Paint because I was unable to capture my cursor as well.

      I am attaching a short vide that will hopefully make it more clear. At the very beginning of the video the L value is 1.08302. One second later as I move the cursor to the right of the crosshair the L value is 1.08241 but the crosshair is still over the very same candle.

      At second 4 of the recording I show the behavior again.

      • Serhii S.

        Team•

        Jul 7

        Thank you for the video - that makes the issue much clearer.

        I’ve already informed our developers about this behavior so they can look into it.
        I appreciate you taking the time to record and share it.