Thank you for sharing your feedback, and we’re truly sorry for the frustration this issue has caused.
We completely understand how important the correct H4 candle timing is for your backtesting process — and you’re absolutely right to expect accuracy here.
Please rest assured that resolving this candle timing discrepancy is a priority for our development team. We’ve carefully reviewed your report and fully understand the issue now.
You're also right that changing the time zone settings does not currently adjust the candle start times as expected — and we agree this needs to be fixed.
We are actively working on this, and we’ll notify you as soon as a solution is available in one of the upcoming updates. Your input has helped us recognize the importance and urgency of this problem — thank you for that.
Thank you again for your patience and for helping us improve Forex Tester Online.
Juan gomariz
•
Jun 11, 2025
OkSerghi thank you for your feedback , im truly interested this software works as expected, since i want to use it as main backtesttools. Will keep looking for this to be solved as its indispensable for community also.
Serhii S.
Team•
Jun 12, 2025
You're welcome @User! Thanks for your patience and for sticking with us. We're definitely working on it and agree it's an important feature for the community.
Comments3
Serhii S.
Jun 11, 2025
Dear @User ,
Thank you for sharing your feedback, and we’re truly sorry for the frustration this issue has caused.
We completely understand how important the correct H4 candle timing is for your backtesting process — and you’re absolutely right to expect accuracy here.
Please rest assured that resolving this candle timing discrepancy is a priority for our development team. We’ve carefully reviewed your report and fully understand the issue now.
You're also right that changing the time zone settings does not currently adjust the candle start times as expected — and we agree this needs to be fixed.
We are actively working on this, and we’ll notify you as soon as a solution is available in one of the upcoming updates. Your input has helped us recognize the importance and urgency of this problem — thank you for that.
Thank you again for your patience and for helping us improve Forex Tester Online.
Juan gomariz
Jun 11, 2025
OkSerghi thank you for your feedback , im truly interested this software works as expected, since i want to use it as main backtesttools. Will keep looking for this to be solved as its indispensable for community also.
Serhii S.
Jun 12, 2025
You're welcome @User! Thanks for your patience and for sticking with us.
We're definitely working on it and agree it's an important feature for the community.