Skip to main content

Non-updating price scale when changing pairs

Just a quick one I’ve noticed. When switching between pairs, often the price scale won’t reset automatically. So for example I switch from GBPUSD to GBPJPY. The price scale on GBPUSD being 1.31xxx is vastly different to the GBPJPY price scale at 171.xxx and you have to scroll endlessly to see the candles on the chart. The only way around this is to reset the price scale with the refresh option in the top right.

2 comments

Comments2

  • Oleksii (Support)

    •

    Nov 6, 2024

    Please try to clear the cache and data on the Forex Tester Online main page.
    Here’s how to do it in Chrome:

    ‍‍‍‍Open the FTO website in Chrome.

    ‍‍Click the lock icon in the address bar (to the left of the URL).

    ‍‍Select Site settings from the dropdown menu.

    ‍‍Scroll down and click Clear data.

    ‍‍Reload the page.

    Does it help?

    • Oscar Harrison

      •

      Nov 7, 2024

      Hiya, I tried this and it didn’t work for me unfortunately.