My charts are frozen and will not advance. I have two charts on the EURUSD, only one indicator between the two charts, and not a lot of drawing tools. Please resolve ASAP.
Thanks. The issue does seem to be resolved now (was something done to fix it?) and I will keep the Go To function in mind for the future.
Stanislav Voitsekhovskyi
Team•
Apr 19
Hello @Dave, Thank you for your request.
Could you please confirm if the issue has already resolved itself?
I’ve checked your project on my side, and as you can see in the video I’ve attached, everything seems to be working normally and the charts are moving correctly.
At the end of the video, I also used the “Go to → Next week/month open” function, you might want to try using it as well, as it could help you move past the problematic point.
Please let us know if the issue is still occurring on your side.
Dave
•
Apr 18
Screenshot:
Diana Zhoshko
Team•
Apr 20
Hi Dave,
I noticed that pressing the bar forward too often can cause freezes. This seems to be a common issue. For now, you can run testing normally, and if you need to bar forward, just avoid clicking it too frequently
Comments4
An Anonymous User
Apr 20
Thanks. The issue does seem to be resolved now (was something done to fix it?) and I will keep the Go To function in mind for the future.
Stanislav Voitsekhovskyi
Apr 19
Hello @Dave,
Thank you for your request.
Could you please confirm if the issue has already resolved itself?
I’ve checked your project on my side, and as you can see in the video I’ve attached, everything seems to be working normally and the charts are moving correctly.
At the end of the video, I also used the “Go to → Next week/month open” function, you might want to try using it as well, as it could help you move past the problematic point.
Please let us know if the issue is still occurring on your side.
Dave
Apr 18
Screenshot:
Diana Zhoshko
Apr 20
Hi Dave,
I noticed that pressing the bar forward too often can cause freezes. This seems to be a common issue. For now, you can run testing normally, and if you need to bar forward, just avoid clicking it too frequently