Skip to main content

very slow

Bug Reports

I am doing a 1 year project in minute graphics and it is very slow, impossible to work.
I have already deleted cookies and deleted several projects I had and still the problem persists.
if there is no solution I will have to cancel the subscription.
it's not a RAM problem, so I can't figure out what's causing the slowness.

How does this impact your experience?
Posted by User ·
Status: Completed2 comments

Comments2

  • Serhii S. changed status to Completed
    Team•

    Nov 26, 2025

    Pinned

    Hi @User , thanks for reaching out and sorry to hear about the performance issues you're experiencing.

    We looked into your project and found an issue with the GERMANY30 symbol that was causing the slowness. Our team has now resolved this.

    Could you please check again and let me know if the performance has improved on your end?

  • Roman F

    •

    May 29, 2025

    Hi @User . To reduce the lagging, please, clean cache in browser, reduce the replay speed and the amount of indicators on the chart and then try again, it should help.