Thanks for the suggestion! Could you please tell me a bit more about what you mean by "multiple deletion"? For example, what items are you looking to delete at once?
Tradermoe
•
Jun 23, 2025
Did the video not get uploaded?
Serhii S.
Team•
Jun 23, 2025
Sorry, the video didn't upload.
Tradermoe
•
Jun 23, 2025
I am able to highlight the 2 trendlines on the bottom, then I can delete them both at the same time. That way people would be able to delete multiple tools without having to delete everything
Serhii S.
Team•
Jun 24, 2025
Hi @Tradermoe1023! Thank you for the screenshot. You can already do this. Just hold down the Ctrl key and click on the drawings you want to select. Once they are selected, you can delete them all at once.
Tradermoe
•
Jun 27, 2025
I tried it and this is what happens when I press CTRL key.
Serhii S.
Team•
Jun 29, 2025
Hi @Tradermoe1023! Thanks for the screenshot.
It looks like you might be using the DuckDuckGo browser, is that correct? The behavior you're seeing with the CTRL key seems related to a feature in that browser.
Could you please record a short video of the issue happening? While recording, please also have the browser's developer console open on the "Console" tab. This will help us see any errors that might be occurring.
Tradermoe
•
Jun 29, 2025
I stopped using Duckduckgo because I am not able to sign into FTO anymore using that browser. I am using the Safari browser now.
Tradermoe
•
Jun 29, 2025
How do I open the console tab?
Serhii S.
Team•
Jun 29, 2025
If you use Safari please choose Safari > Settings, click Advanced, then select Show features for web developers.
Tradermoe
•
Jun 29, 2025
Here is a video. I uploaded 2 videos. Let me know if they helped or not. I am not sure if I did not do something right, but I did not see anything show up on the screen.
Serhii S.
Team•
Jun 29, 2025
Thank you for the video. Please try clicking the Developer button, then Console tab (see the attached screenshot).
Tradermoe
•
Jun 30, 2025
I don’t see the console tab.
Serhii S.
Team•
Jun 30, 2025
Thanks for the screenshot, Tradermoe1023.
It looks like you might be using a browser other than Chrome, which could be why the layout is different. I'd recommend trying with Chrome if possible.
In the meantime, I've forwarded all the materials to our developers for investigation.
Tradermoe
•
Jun 30, 2025
I am using Safari
Tradermoe
•
Jun 30, 2025
Here is the link on getting to console using safari. I will upload a video showing what I found
Comments18
Serhii S.
Jun 23, 2025
Hi @Tradermoe1023 ,
Thanks for the suggestion! Could you please tell me a bit more about what you mean by "multiple deletion"? For example, what items are you looking to delete at once?
Tradermoe
Jun 23, 2025
Did the video not get uploaded?
Serhii S.
Jun 23, 2025
Sorry, the video didn't upload.
Tradermoe
Jun 23, 2025
I am able to highlight the 2 trendlines on the bottom, then I can delete them both at the same time. That way people would be able to delete multiple tools without having to delete everything
Serhii S.
Jun 24, 2025
Hi @Tradermoe1023! Thank you for the screenshot. You can already do this. Just hold down the
Ctrlkey and click on the drawings you want to select. Once they are selected, you can delete them all at once.Tradermoe
Jun 27, 2025
I tried it and this is what happens when I press CTRL key.
Serhii S.
Jun 29, 2025
Hi @Tradermoe1023! Thanks for the screenshot.
It looks like you might be using the DuckDuckGo browser, is that correct? The behavior you're seeing with the CTRL key seems related to a feature in that browser.
Could you please record a short video of the issue happening? While recording, please also have the browser's developer console open on the "Console" tab. This will help us see any errors that might be occurring.
Tradermoe
Jun 29, 2025
I stopped using Duckduckgo because I am not able to sign into FTO anymore using that browser. I am using the Safari browser now.
Tradermoe
Jun 29, 2025
How do I open the console tab?
Serhii S.
Jun 29, 2025
If you use Safari please choose Safari > Settings, click Advanced, then select Show features for web developers.
Tradermoe
Jun 29, 2025
Here is a video. I uploaded 2 videos. Let me know if they helped or not. I am not sure if I did not do something right, but I did not see anything show up on the screen.
Serhii S.
Jun 29, 2025
Thank you for the video. Please try clicking the Developer button, then Console tab (see the attached screenshot).
Tradermoe
Jun 30, 2025
I don’t see the console tab.
Serhii S.
Jun 30, 2025
Thanks for the screenshot, Tradermoe1023.
It looks like you might be using a browser other than Chrome, which could be why the layout is different. I'd recommend trying with Chrome if possible.
In the meantime, I've forwarded all the materials to our developers for investigation.
Tradermoe
Jun 30, 2025
I am using Safari
Tradermoe
Jun 30, 2025
Here is the link on getting to console using safari. I will upload a video showing what I found
https://medium.com/@paul.pietzko/enable-developer-tools-in-safari-f0ac8f415047
Tradermoe
Jun 30, 2025
Serhii S.
Jun 30, 2025
Thank you for the video. I’ve just forwarded it to our developers for investigation.