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Missing real tick data for XAUUSD (March 2026)

Bug Reports

Hi support team,

I am experiencing an issue with XAUUSD data for March 2026 on Forex Tester Online.

The real tick data does not seem to be available for this period. As a result, the chart only updates in 15-second intervals (interpolated from 1-minute bars) rather than updating tick-by-tick.

  • Platform: Forex Tester Online

  • Symbol: XAUUSD

  • Affected Period: March 2026 (entire month)

  • Testing / Confirmation: I tested USDJPY for the exact same period, and it works properly with real tick-by-tick updates.

Could you please check and re-upload/fix the real tick data for XAUUSD for March 2026?

Thank you for your assistance.

Posted by スイ（Sui） ·
2 comments

Comments2

  • Diana Zhoshko

    Team•

    Sep 3

    We’ve checked and confirmed that this data quality comes directly from the provider.

    At the moment, there’s nothing we can change on our side, sorry.

    Please skip that specific time period, the data should be correct afterwards.

  • Diana Zhoshko

    Team•

    Sep 3

    Hi @スイ（Sui）,

    I've forwarded your issue to our development team.

    Once I receive an update, I'll be sure to follow up with you promptly.