lagging so badly
Hey guys, what's going on? I can't backtest at all.
The chart is lagging so badly — every click, every save, every order causes stuttering.
The screen freezes from time to time.
After using it for a while, the page crashes and I have to refresh.
What is happening? Please fix this already, it's really terrible.
I'm backtesting with so much frustration right now.
Just tell me — are you guys actually working on fixing this?
Comments4
Andriy Cherniyenko
Sep 14
Hello. How much RAM do you have on your computer? And how much RAM your Internet browser (Chrome) uses? "Out of memory" error message means that there is not enough free RAM on your computer, that's why the Chrome crashes. If possible, please try closing other applications and browser tabs, this can relieve free RAM which then can be used by the browser. Just in case, I’ve reported this issue to our developers, we will try to reproduce this issue on our side and fix it as soon as possible if the reason of the problem is on the FTO app side.
pichit
Sep 15
I fixed it by switching to Edge instead. It works okay now, but there's still some stuttering occasionally
Chrome use 5666MB
Edge use 2800MB
Serhii S.
Sep 15
Thank you for the information.
Our developers are already working on the "Out of memory" issue.
I appreciate you sharing the comparison between Chrome and Edge, as well as the note about the occasional stuttering.
Serhii S.
Oct 9
Hello,
We would like to inform you that our developers have released a fix for the excessive RAM usage issue in Forex Tester Online.
The fix is currently available on our Beta platform.
Could you please try using the Beta version and let us know if you notice any improvements in performance and memory consumption?
If you don't have access to the Beta platform yet, please let us know, and we'll be happy to arrange access for you.
Thank you for your patience and cooperation!