Hello @User! Thank you for reporting this issue and for sharing your feedback.
To help us investigate the UPI payment lag and the missing redirection after QR payment, could you please send us:
A screenshot of the QR code payment page
A screenshot of the page you see after completing the payment
Additionally, regarding your comment about the UI looking outdated, we would appreciate it if you could also share a screenshot of the page(s) that appear old or outdated to you. This will help us better understand your perspective and pass accurate feedback to our team.
Also, could you please confirm whether you currently have access to Forex Tester Online, or if you are still experiencing access-related issues?
Thank you for your help and cooperation. We look forward to your reply and will be happy to assist further.
An Anonymous User
•
Dec 30, 2025
I can't redo the payment now, but I can explain. After qr payment it is not going anywhere. It got stuck on that qr code page.
User
•
Dec 30, 2025
Yes i have access to FTO, no problem with that. secondly about UI dashboard meanly is looking little bit old, feature wise platform is good. you can compare it with FXReply dashboard and other pages for UI. i am not saying what we are getting is bad but can be improve.
Serhii S.
Team•
Dec 30, 2025
Thank you for the clarification and for taking the time to explain the situation.
Regarding the QR code payment page, we will pass this information to our developers so they can investigate why the page gets stuck after the payment and does not redirect automatically.
We’re also glad to hear that you currently have full access to Forex Tester Online.
As for the UI feedback, thank you for sharing your honest opinion.
We continuously work on improving the user interface and overall user experience, and this process is ongoing. Your comparison and feedback will be forwarded to our team as part of these improvements.
If you have any additional suggestions, please feel free to reach out — we truly appreciate your input.
Comments4
Serhii S.
Dec 30, 2025
Hello @User! Thank you for reporting this issue and for sharing your feedback.
To help us investigate the UPI payment lag and the missing redirection after QR payment, could you please send us:
A screenshot of the QR code payment page
A screenshot of the page you see after completing the payment
Additionally, regarding your comment about the UI looking outdated, we would appreciate it if you could also share a screenshot of the page(s) that appear old or outdated to you. This will help us better understand your perspective and pass accurate feedback to our team.
Also, could you please confirm whether you currently have access to Forex Tester Online, or if you are still experiencing access-related issues?
Thank you for your help and cooperation. We look forward to your reply and will be happy to assist further.
An Anonymous User
Dec 30, 2025
I can't redo the payment now, but I can explain. After qr payment it is not going anywhere. It got stuck on that qr code page.
User
Dec 30, 2025
Yes i have access to FTO, no problem with that. secondly about UI dashboard meanly is looking little bit old, feature wise platform is good. you can compare it with FXReply dashboard and other pages for UI. i am not saying what we are getting is bad but can be improve.
Serhii S.
Dec 30, 2025
Thank you for the clarification and for taking the time to explain the situation.
Regarding the QR code payment page, we will pass this information to our developers so they can investigate why the page gets stuck after the payment and does not redirect automatically.
We’re also glad to hear that you currently have full access to Forex Tester Online.
As for the UI feedback, thank you for sharing your honest opinion.
We continuously work on improving the user interface and overall user experience, and this process is ongoing. Your comparison and feedback will be forwarded to our team as part of these improvements.
If you have any additional suggestions, please feel free to reach out — we truly appreciate your input.