The work gets stuck on a certain date and doesn't allow me to move forward. The project is from IWM. I hope you can help me, as this is not the only project with the same issue.
Thanks for waiting. I'm happy to let you know that our developers have already pushed a fix for this.
Could you please check again and let me know if it's working for you now?
Serhii S.
Team•
May 24, 2025
Hi @User! Thank you for the bug report. On what date exactly does the project get stuck?
Could you please press F12 (or Ctrl+Shift+I) and send us a screenshot of the Console tab? So it will be easier for us to understand the cause of the problem. Thank you.
Sebastien Delisle
•
May 25, 2025
for me when i press F12, anything i do bring lot of errors.. its not possible that you dont see all errors we get..
Serhii S.
Team•
May 25, 2025
Hi @User ! I understand how frustrating those errors can be. Could you please send us a screenshot of the latest errors you see in the console? Also, try clearing your browser cache and data for the FTO page to see if that helps. What browser are you using? If the issue still happens after that, could you share a project URL, so we take a closer look?
Sebastien Delisle
•
May 25, 2025
Sebastien Delisle
•
May 25, 2025
tested with Brave, and Edge. Same kind of problem
Serhii S.
Team•
May 26, 2025
Hello @Stonks Thanks for checking in different browsers! To help our developers pinpoint the issue, could you let me know what date the problem started happening? Also, can you share a link to your project? We'll try to fix everything as soon as possible.
Sebastien Delisle
•
May 26, 2025
you can try this one, lot of errors and it wont load:
Hi @Stonks! Thanks for sharing the project link! Just to confirm, did you maybe get the projects mixed up? I thought the issue was with the project that uses the #IWM symbol. Let me know so I can check the right one for you.
Comments9
Nov 24, 2025
PinnedHi @User ,
Thanks for waiting. I'm happy to let you know that our developers have already pushed a fix for this.
Could you please check again and let me know if it's working for you now?
Serhii S.
May 24, 2025
Hi @User! Thank you for the bug report. On what date exactly does the project get stuck?
Could you please press F12 (or Ctrl+Shift+I) and send us a screenshot of the Console tab? So it will be easier for us to understand the cause of the problem. Thank you.
Sebastien Delisle
May 25, 2025
for me when i press F12, anything i do bring lot of errors.. its not possible that you dont see all errors we get..
Serhii S.
May 25, 2025
Hi @User ! I understand how frustrating those errors can be. Could you please send us a screenshot of the latest errors you see in the console?
Also, try clearing your browser cache and data for the FTO page to see if that helps. What browser are you using? If the issue still happens after that, could you share a project URL, so we take a closer look?
Sebastien Delisle
May 25, 2025
Sebastien Delisle
May 25, 2025
tested with Brave, and Edge. Same kind of problem
Serhii S.
May 26, 2025
Hello @Stonks Thanks for checking in different browsers! To help our developers pinpoint the issue, could you let me know what date the problem started happening? Also, can you share a link to your project? We'll try to fix everything as soon as possible.
Sebastien Delisle
May 26, 2025
you can try this one, lot of errors and it wont load:
https://app.forextester.com/chart?projectId=68252a8b5c3a6278e0f24936
Serhii S.
May 27, 2025
Hi @Stonks! Thanks for sharing the project link! Just to confirm, did you maybe get the projects mixed up? I thought the issue was with the project that uses the #IWM symbol. Let me know so I can check the right one for you.