Issue with Platform Chart – Freezing Constantly

Dear Support Team,

I would like to report a recurring issue with the platform: the chart frequently freezes or becomes unresponsive, making it difficult to use. This problem affects both trading operations and the overall user experience.

I want to clarify that this is not an issue with my internet connection, as I have verified that it is working correctly. It would be very helpful if you could investigate and resolve this issue to improve the platform’s stability.

I appreciate your prompt attention to this matter and look forward to any updates.

Best regards,
Juan Obregón