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I can’t use it anymore.

I can’t proceed any further.
Even after logging out once or trying on another device, the issue remains unresolved.
Please tell me how to fix this.

How does this impact your experience?
Status: Completed3 comments

Comments3

  • Serhii S.

    Team•

    Aug 17, 2025

    Hi @User ,

    Thanks for reaching out. I've just looked into your project, and everything seems to be working correctly on my end.

    Could you please describe the problem in more detail or share a screenshot/video of what you're seeing? That would help us a lot in figuring out what's going on.

    • Ryoichi Tokumoto

      •

      Aug 17, 2025

      Thank you for your reply. I have also confirmed that the situation has improved on my side. For some reason, when the chart wouldn’t move forward, pressing the “step forward” button once didn’t work, but pressing it again caused only the weekly chart to advance all the way to the latest data.
      If the same phenomenon occurs again, I will send you a screenshot.

      • Serhii S.

        Team•

        Aug 17, 2025

        Thanks for the update and for providing those extra details on the behavior you saw. I'm glad to hear it's working better now.

        Yes, please do send over a screenshot if it happens again. That would be a huge help for us to investigate further.