I am experiencing an issue due to a duplicate charge.
I purchased this account, but I have received two invoices.
This appears to be a duplicate charge.
Please investigate this matter as soon as possible and cancel the duplicate invoice.
I am Japanese, and I apologize if my wording sounded too strong.
As I am not a native English speaker, I am sorry if there were any inappropriate expressions.
Thank you for your kind support.
I would appreciate it if you could inform me of the current status or progress.


Comments1
Diana Zhoshko
Jan 19
Dear RIKIYA,
We have already refunded your order, our Japanese colleague informed you before.