Hourly candle gaps when switching timeframes
(see picture)
happens when switching from 1hr to another timeframe, when the other time frame loads then i come back to 1hr i find a gap, as if the hour candle now starts from whichever time the loading happened,
basically i suggest that the chart refreshes every 5 seconds or so or at least give a button to refresh chart so that the project loads the 1hr chart from it’s beginning not create a new candle everytime i switch timeframes,
happens on the 4HR too
basically if i’m at 9:45 and i switch to another timeframe, then switch back to 1HR (or 4HR) the 9:00 candle gets deleted and starts displaying from 9:45 instead, it happens literally on every project and every day on every pair
once the candle closes, it prints normally from where it originally started

- How does this impact your experience?
Comments5
Serhii S.
Oct 19, 2025
Hi @User! Thanks for reporting this and for providing the detailed explanation.
Could you please share the project URL with me? We'll take a closer look to see what's going on. Thanks.
User
Oct 19, 2025
i just said it happens on every single project, and i saw at least 5 more similar bug reports from other people.
but here’s a link Forex Tester Online
Serhii S.
Oct 19, 2025
Hi @User , thanks for sharing the link.
I understand the problem in principle, but I haven't been able to reproduce the glitch on my end yet. To help us pinpoint the issue, could you please tell me:
The exact date and time shown in your screenshot?
What is your screen resolution?
A screen recording of the problem would also be incredibly helpful if you have a moment. I've already passed the information you've provided to our developers to investigate.
User
Oct 19, 2025
here i reproduced it, and then at the end see how it fixes itself when candle closes, notice it only happens when i switched to the 1W chart which was not initially loaded, the loading of it caused the 1hr chart to forget the current candles history and use the moment at which the 1W loaded as the first tick of the candle
Serhii S.
Oct 20, 2025
Hi @User , thanks so much for the detailed video! This is super helpful.
I've forwarded it to our developers, and they'll start investigating the issue.