The "Set as Default" option is not working in each tool
Even if you check the “Set as Default” box for all tools—such as horizontal lines and trend lines—they will not be selected by default the next time you draw them. If this doesn’t work, what is the point of the “Set as Default” option?
Furthermore, this is an issue we reported prior to this 34th update, and since it has not been resolved at all this time either, we would appreciate it if you could look into it again.
This issue also occurs with buy orders (and sell orders) using the reward-to-risk ratio,
Although I can draw them using keyboard shortcuts, since “Set as Default” isn’t working, I have to select the template I set up every single time, which is very time-consuming.
Furthermore, I have to reset the excess margin and usable margin settings every time,
There’s also a bug where the colors selected in the template aren’t applied—no matter how many times I change them, they revert to the default colors.
The bug that occurred previously in the TEXT tool is also occurring here.
We hope you can address this as soon as possible.
Thank you for your cooperation.
Comments7
Oct 14
Pinnedこんにちは、@Bentley555さん！お待たせして申し訳ありません。
問題は解決しました。
お手数ですが、そちらでご確認いただき、問題がなければお知らせください。
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Hi @Bentley 555! Thanks for waiting.
The issues should be fixed now.
Please check it on your side and let us know if everything looks right.
Bentley 555
Sep 28
Serhii S.
Sep 28
@Bentley 555さん、動画をありがとうございます！
開発チームが調査し、進捗があり次第ご連絡いたします。
しばらくお待ちください。
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Thank you for the videos @Bentley 555!
Our developers will investigate it, and we’ll let you know once we have an update.
We appreciate your patience.
Bentley 555
Sep 28
An Anonymous User
Sep 28
<info@featurebase.app>
上記のアドレスに動画をお送りしましたがエラーとなってしまいました。
送信可能なアドレスをご教示ください。
Serhii S.
Sep 28
メッセージありがとうございます。弊社のメールアドレスは support@forextester.com です。よろしくお願いいたします。
Serhii S.
Sep 28
@Bentley 555 さん、こんにちは！詳細なレポートをありがとうございます。
開発チームにこれらの問題について再度周知しました。
もしよろしければ、動作状況を示す短い動画を撮影していただけますでしょうか？特に、各ツールを「デフォルトとして設定」する手順と、次に描画した際に何が起こるのかを詳しく確認したいです。
また、「余白 ↔ 有効余白は毎回リセットされるべき」という点について、もう少し詳しく説明していただけますでしょうか？この点についても、正しく理解できているか確認したいです。
ご協力ありがとうございます。
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Hi @Bentley 555 ! Thank you for the detailed report.
I’ve reminded our developers again about these issues.
If you don’t mind, could you please record a short video showing the behavior? I’d especially like to see exactly how you are setting each tool to "Set as default" and what happens the next time you draw it.
Also, could you please elaborate a bit on this part: "excess margin ↔ effective margin should be reset every time"? I want to make sure I understand that issue correctly as well.
We appreciate your patience.