Hi @Tradermoe ! Thanks for flagging this. Are you still testing the same project as before, or is this happening in a different one?
If it’s a different project, please let me know which one so I can focus on the right case. Thank you.
Tradermoe
•
Apr 21
It is the same.
Serhii S.
Team•
Apr 21
I see. Thank you for the clarification.
Tradermoe
•
Apr 21
Is there an estimated time to fix the freezing problem? It is so hard to use. I had to use Telegram Replay today. I do 1 or 2 things then it freezes for a while. It is really hard to use.
Serhii S.
Team•
Apr 22
Sorry. It’s hard to give even an approximate time at this point.
Our developers have already copied your project and are starting to study it. As a temporary solution, please try removing any unnecessary graphical tools you no longer need. This can reduce freezes during testing.
Tradermoe
•
Apr 22
I understand that it can be difficult, but what I don’t understand is why 2 years later it has not been dealt with? I understand you guys wanted cool features and that is great, but not at the expense of having so many bugs. I don’t understand programming and I have very little experience with programming. What makes sense to me is the more you add to a program, then there is a possibility there will be more bugs unless the foundation has been built. I don’t think you guys were focused on the foundation as much as the features.
Serhii S.
Team•
Apr 22
Thank you for sharing your thoughts — we understand your concerns.
You’re absolutely right that adding new features can introduce additional complexity, especially if stability is not addressed in parallel. This is something we’ve taken seriously.
At this stage, our primary focus has shifted more toward bug fixing and performance improvements. We are actively working on stabilizing the platform, optimizing core functionality, and addressing issues that impact the overall user experience. We appreciate your patience.
Tradermoe
•
Apr 20
It is really bad right now and it is extremely hard to use. I can’t even use it. It is a lot worse than it was in the video I recently made.
Comments8
Serhii S.
Apr 21
Hi @Tradermoe ! Thanks for flagging this.
Are you still testing the same project as before, or is this happening in a different one?
If it’s a different project, please let me know which one so I can focus on the right case.
Thank you.
Tradermoe
Apr 21
It is the same.
Serhii S.
Apr 21
I see. Thank you for the clarification.
Tradermoe
Apr 21
Is there an estimated time to fix the freezing problem? It is so hard to use. I had to use Telegram Replay today. I do 1 or 2 things then it freezes for a while. It is really hard to use.
Serhii S.
Apr 22
Sorry. It’s hard to give even an approximate time at this point.
Our developers have already copied your project and are starting to study it.
As a temporary solution, please try removing any unnecessary graphical tools you no longer need. This can reduce freezes during testing.
Tradermoe
Apr 22
I understand that it can be difficult, but what I don’t understand is why 2 years later it has not been dealt with? I understand you guys wanted cool features and that is great, but not at the expense of having so many bugs. I don’t understand programming and I have very little experience with programming. What makes sense to me is the more you add to a program, then there is a possibility there will be more bugs unless the foundation has been built. I don’t think you guys were focused on the foundation as much as the features.
Serhii S.
Apr 22
Thank you for sharing your thoughts — we understand your concerns.
You’re absolutely right that adding new features can introduce additional complexity, especially if stability is not addressed in parallel. This is something we’ve taken seriously.
At this stage, our primary focus has shifted more toward bug fixing and performance improvements. We are actively working on stabilizing the platform, optimizing core functionality, and addressing issues that impact the overall user experience. We appreciate your patience.
Tradermoe
Apr 20
It is really bad right now and it is extremely hard to use. I can’t even use it. It is a lot worse than it was in the video I recently made.