We recommend creating a new project using USTECH100 (same symbol, different name) instead, as it provides more reliable and consistent historical data. This should resolve the issue you are encountering.
If the problem persists, please try clearing your browser’s cache and cookies, then reload the platform and try again.
How to Clear Cache and Cookies (Quick Method)
1. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac). 2. A Clear Browsing Data window will open automatically. 3. Select Cookies and other site data and Cached images and files. 4. Set the Time range to All time. 5. Click Clear data to confirm. 6. Restart the browser
If you continue to experience difficulties, feel free to contact us and we will be happy to assist further.
Comments1
Daryna Vasylieva
Apr 7
Hello @thegoodguy 48,
Thank you for reaching out.
We recommend creating a new project using USTECH100 (same symbol, different name) instead, as it provides more reliable and consistent historical data. This should resolve the issue you are encountering.
If the problem persists, please try clearing your browser’s cache and cookies, then reload the platform and try again.
How to Clear Cache and Cookies (Quick Method)
1. Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
2. A Clear Browsing Data window will open automatically.
3. Select Cookies and other site data and Cached images and files.
4. Set the Time range to All time.
5. Click Clear data to confirm.
6. Restart the browser
If you continue to experience difficulties, feel free to contact us and we will be happy to assist further.