EURUSD CHART KEEPS FREEZING AND CRASHING🐞Bug ReportsMay 6How does this impact your experience?Highest PriorityPosted by Rakibuz Zaman · May 610 comments3
Comments10
Diana Zhoshko
May 6
Hi @Rakibuz Zaman,
To help our developers investigate the issue properly, please send us:
-A short video recording of the problem with the Console tab open (press Ctrl + Shift + J and select the Console tab).
-The specifications of your computer — operating system, RAM, and processor.
-The browser you’re using.
An Anonymous User
May 6
video: https://komododecks.com/recordings/5m8dt8HwI3K9sU6WQnyV?uploadId=KThhCBljMLR4bwe3zCHx
computer specs:
MacBook m1, 8gb RAM.
browser: Safari
Rakibuz Zaman
May 6
video: https://komododecks.com/recordings/5m8dt8HwI3K9sU6WQnyV?uploadId=KThhCBljMLR4bwe3zCHx
computer specs:
MacBook m1, 8gb RAM.
browser: Safari
Diana Zhoshko
May 6
Thanks, Rakibuz.
The developers have already investigated the issue, and it’s been fixed on our beta site.
I can offer you free access there and transfer your project, or you can wait until the fix is uploaded to production.
Rakibuz Zaman
May 6
I have the lifetime pro membership. how can I use it straight away? thanks
Diana Zhoshko
May 6
Please register on our FTO beta, and then let me know, we will transfer your project there and activate access:
https://beta.forextester.com/auth/register
Rakibuz Zaman
May 6
Trying to register. But it seems like the email is already registered. Maybe I have an account?
Diana Zhoshko
May 6
Yes, this is because your account is already activated and exists
We have moved your project there. Please check
Rakibuz Zaman
May 7
thanks. can you please transfer this project to beta as well. thanks
https://app.forextester.com/chart?projectId=681ab4dfc64fb03788b8154f
Diana Zhoshko
May 7
Hi @Rakibuz Zaman,
Sorry for the delayed reply.
Your project has been moved successfully. Please check.