Thank you for letting us know, and I’m sorry you’re having trouble.
Could you please clarify what exactly happens when you try to apply a template? For example, does a specific error message appear, or is the template simply not applied?
If possible, please also send us a short video showing the entire process, starting from opening the project, selecting the saved template, applying it, and showing the error/result.
This will help us understand exactly what is happening and investigate the issue more effectively.
Comments1
Stanislav Voitsekhovskyi
Aug 26
Hello @Luke Yau,
Thank you for letting us know, and I’m sorry you’re having trouble.
Could you please clarify what exactly happens when you try to apply a template? For example, does a specific error message appear, or is the template simply not applied?
If possible, please also send us a short video showing the entire process, starting from opening the project, selecting the saved template, applying it, and showing the error/result.
This will help us understand exactly what is happening and investigate the issue more effectively.